Privacy Policy

This Privacy Policy explains how Quintessence handles personal information submitted through this website and information used to provide requested services.

Information we collect

When you submit the contact form, we collect your first name, last name, email address and message. We may also receive technical information required to operate and protect the website.

How we use information

We use enquiry information to respond to your request, discuss website requirements, provide services you purchase and communicate with you about those services. Optional website analytics record basic page-view information only after you choose to allow optional analytics through the cookie banner.

Contact form records

Contact submissions are stored securely on the website server so Quintessence can review and respond to enquiries. Access to stored submissions is restricted from public web access. Where an email notification service is configured, the enquiry may also be sent to the business email address used for customer enquiries.

Cookies and local storage

The website uses essential browser storage to remember your cookie choice. Optional analytics are only enabled after you choose to allow them.

Third-party services

The website may rely on hosting, domain, payment, analytics or other service providers when needed to operate Quintessence. Those providers may process information under their own terms and privacy policies.

How long information is kept

Information is retained for as long as reasonably necessary to handle enquiries, provide services, maintain business records and meet legal or accounting requirements.

Your rights

Depending on the circumstances, UK data protection law may give you rights including access to personal information, correction, deletion, restriction or objection. You can contact Quintessence to ask about information held about you.

Contact

For privacy questions or requests relating to your personal information, use the contact form on the website.